User needs
Report a Street Light Outage
Why is this page on Modular City?
The user need for this page:
As a resident
I need to report a broken or flickering street light
So that my neighborhood is safely lit at night
The need is met when the user:
- can easily identify and report the light location
- receives confirmation the report was received
- sees the light repaired
This service exists because:
- • Public lighting is a city responsibility
- • Well-lit streets improve safety
- • Citizen reports help identify problems quickly
How to report a street light outage
-
1
Note the pole number or nearest address
-
2
Submit a report online
-
3
Repair typically completed within 5-7 business days
Service details
- Fee
- Free
- Processing time
- 5-7 business days
- Online availability
- Available online
Ready to get started?
This service is provided by Public Works.
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