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User needs

Report a Pothole

Why is this page on Modular City?

The user need for this page:

As a driver or cyclist

I need to report a pothole on a city street

So that it can be repaired and roads are safe to travel

The need is met when the user:

  • can easily submit a report with location details
  • receives confirmation the report was received
  • can track the status of the repair
  • sees the pothole repaired

This service exists because:

  • Road maintenance is a core city responsibility
  • Safe roads protect all travelers
  • Citizen reports help prioritize repairs

How to report a pothole

  1. 1

    Note the location of the pothole

  2. 2

    Submit a report online with address or intersection

  3. 3

    Optionally include a photo

  4. 4

    Repair typically completed within 7-14 days

Service details

Fee
Free
Processing time
7-14 days for repair
Online availability
Available online
Eligibility
Anyone

Ready to get started?

This service is provided by Public Works.

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