User needs
Report a Pothole
Why is this page on Modular City?
The user need for this page:
As a driver or cyclist
I need to report a pothole on a city street
So that it can be repaired and roads are safe to travel
The need is met when the user:
- can easily submit a report with location details
- receives confirmation the report was received
- can track the status of the repair
- sees the pothole repaired
This service exists because:
- • Road maintenance is a core city responsibility
- • Safe roads protect all travelers
- • Citizen reports help prioritize repairs
How to report a pothole
-
1
Note the location of the pothole
-
2
Submit a report online with address or intersection
-
3
Optionally include a photo
-
4
Repair typically completed within 7-14 days
Service details
- Fee
- Free
- Processing time
- 7-14 days for repair
- Online availability
- Available online
- Eligibility
- Anyone
Ready to get started?
This service is provided by Public Works.